We Care. So We
Created iCare.

IC Realtime has the best product, the longest warranty, and the lowest failure rate in the industry. Can your video security provider say the same?

Become a Dealer Find A Dealer

Already a Dealer? LOG IN

Security surveillance features constantly change,
but our professional quality never will.

Dealer
Onboarding

Personal one-on-one orientation that covers everything IC Realtime.

Dealers & End
User Support

Need answers fast? Take a look at our help center for instant solutions.

Password & Product Reset Assistance

Simple, easy, and intuitive form for when a password reset is needed.

90 Day
Replacement

Hassle Free replacement for products that fail within 90 days of purchase.

No Return
Field Destroy*

*Most defective products do not need to be returned and may be field Destroyed.

Free
Upgrades

Free upgrade of product if ordered product is not available or in stock.

Can't decide? Don't hesitate to contact us!

best warranty in the industry

We've Got You Covered

Video security equipment needs to be running 100% of the time, replacing an outdated older unit with new gear that comes with a new warranty just makes sense.