SECURE CLOUD STORAGE FOR SECURITY SYSTEMS

Once you finish the subscription and registering device set up the cloud will start backing automatically.

Both snapshots and video downloads will save on the device you're using (ie. Apple phone will show in photos)

We are currently working on this feature! In the meantime please open the motion event logs by clicking on the "i" icon. Here you can click and view all alerts from your notifications menu.

Mac software is not available at the moment but it is currently being tested on and we expect to release it very soon.

When there is a new version of IC Cloud available, you will be notified on the software. Just close the software and restart to get the latest version.

ICCloud records the streamed network output from IC Realtime cameras & recorders, so it should work. We've made IP cameras for a long time and we’ve tested it with most, but not all IC Realtime equipment.

Yes, by default whichever app you first install will have notifications for outages enabled. You must enable them for other devices and/or on other apps in the app’s Settings menu.

Snapshot(s) are still images, video is a series of frames that show motion & play any recorded audio.

Your storage and access on the cancelled cameras will cease upon subscription cancellation. Download any needed footage or snaps before cancellation since they won’t be retained. Speak with iCare about unused subscription fees.

You will need to download & install the mobile or desktop apps from (dl address) to access & work with your ICCloud recordings and do playback, download clips or snapshots, etc.

ICCloud is a monthly per-camera subscription.

You can add from 1 up to as many cameras as you want, though if ICCloud is your primary camera storage, it’s wise to evaluate total monthly costs over time against a dedicated hardware recorder.

Yes, you can see & record its stream if it’s a network camera, but won’t have camera control access.

Of course, as long as there’s a port-forwardable IP stream available for the camera.

Yes, but HDAVS cameras must be streamed via an HDVR recorder.

It varies by plan, with a 2-year max, but incident clips can be downloaded for safekeeping.

Yes, if it’s encoded on the network stream.

The service only records camera streams and detection signals, not other AI detection features.

Sorry, the system only stores video for the allotted time interval. After that, it is deleted.

Aside from your integrator’s installation & setup, IC Cloud accounts are user set up & maintained.