Sales Admin- make up to 65k (Compensation base pay + Commission)

Who We Are

Established in 2006, IC Realtime is a leading digital surveillance manufacturer serving the Residential, commercial, government, and military security markets. For the last 16 years, we’ve dedicated countless days and hours to providing the world's most advanced & dependable surveillance cameras and video recorders.

The People and Our Values

We work hard and have a collaborative environment. Our values lead in the day to day processes and to our success. #ICare

Integrity - Integrity is regarded as the honesty and truthfulness of one's actions.

Courage - Standing up for truth is fundamental and withstands danger, fear, or difficulty.

Accountability - To err is human, so making it right is our corporate policy.

Respect - Respect is the regard for the feelings, wishes, rights, or traditions of others.

Excellence - Excellence is a quality that surpasses ordinary standards.

The Perks of working for IC Realtime, LLC

We are committed to providing our people the benefit, resources and educational/training opportunities. As such, we currently offer .

• Medical, Dental, Vision

• 401(k) with a discretionary 3% annual match

• Responsible Time Off

• Healthy life/work balance

• Flexible schedules

• Free on-site snacks, drinks, and more

• Weekly lunches are made in the office by members of the team

• Growth and development opportunities

• A commitment to diversity and inclusion fosters an inclusive environment that encourages all employees to bring their authentic selves to work

Your Next Career Opportunity –

A Sales Administrator is responsible for providing daily support to the assigned National Sales Executive. Sales Administrators are responsible for ensuring that the National Sales Executives are providing ample follow through to ensure the best customer experience.

What You Will Do – Primary Responsibilities

• Daily follow up on sales orders

• Ensure client receives shipping information

• if backordered

• ensure the client is informed with an updated ETA

• Inform your Sales lead of same

• Organize calendar with daily tasks

• scheduling demos

• following up with clients/opportunities

• Keep a document tracking checklist for all sales processes (demo list, new accounts and the “client” opportunity list)

• Act as a liaison when there is a need for tech support and set client in tech calling queue

• Provide customer best client experience and support, as needed

• Other duties as assigned.

What You’ll Need – Qualifications & Requirements

• Experience performing some or all of the responsibilities listed above

• Must actively work on knowing and understanding our products

• Prior experience with enhancing customer experience

• Familiarity with sales software (i.e.,salesforce/NetSuite) preferred but not required

• Proficient in the use of Microsoft Office Suite (i.e., MS Word, Excel, Outlook, etc.)

• Excellent written and verbal communication skills

• Capable of working independently with minimal supervision

• Highly organized and effective at time management

• Ability to build rapport with internal/external customers

• Must be able to manage multiple projects and adapt to changing situations

• Adept at problem solving

• Dedicated work ethic

Language Skills:

• Ability to effectively present information and respond to questions from groups of Managers, clients, customers, and the public.

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, percentages.

Reasoning Ability:

• Ability to solve practical problems with a variety of concrete variables in situations where one limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Other Qualifications:

• Flexibility: priorities change very quickly in this position.

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Work Location: Multiple Locations