Sales Admin- make up to 65k (Compensation base pay + Commission)

Who We Are

Established in 2006, IC Realtime is a leading digital surveillance manufacturer serving the Residential, commercial, government, and military security markets. For the last 16 years, we’ve dedicated countless days and hours to providing the world's most advanced & dependable surveillance cameras and video recorders.

The People and Our Values

We work hard and have a collaborative environment. Our values lead in the day to day processes and to our success. #ICare

Integrity - Integrity is regarded as the honesty and truthfulness of one's actions.

Courage - Standing up for truth is fundamental and withstands danger, fear, or difficulty.

Accountability - To err is human, so making it right is our corporate policy.

Respect - Respect is the regard for the feelings, wishes, rights, or traditions of others.

Excellence - Excellence is a quality that surpasses ordinary standards.

The Perks of working for IC Realtime, LLC

We are committed to providing our people the benefit, resources and educational/training opportunities. As such, we currently offer .

• Medical, Dental, Vision

• 401(k) with a discretionary 3% annual match

• Responsible Time Off

• Healthy life/work balance

• Flexible schedules

• Free on-site snacks, drinks, and more

• Weekly lunches are made in the office by members of the team

• Growth and development opportunities

• A commitment to diversity and inclusion fosters an inclusive environment that encourages all employees to bring their authentic selves to work

Your Next Career Opportunity –

A Sales Administrator is responsible for providing daily support to the assigned National Sales Executive. Sales Administrators are responsible for ensuring that the National Sales Executives are providing ample follow-through to ensure the best customer experience.

What You Will Do – Primary Responsibilities

• Daily follow-up on sales orders

• Ensure client receives shipping information

• if back-ordered

• ensure the client is informed with an updated ETA

• Inform your Sales lead of same

• Organize calendar with daily tasks

• scheduling demos

• following up with clients/opportunities

• Keep a document tracking checklist for all sales processes (demo list, new accounts and the “client” opportunity list)

• Act as a liaison when there is a need for tech support and set client in tech calling queue

• Provide customer best client experience and support, as needed

• Other duties as assigned.

What You’ll Need – Qualifications & Requirements

• Experience performing some or all of the responsibilities listed above

• Must actively work on knowing and understanding our products

• Prior experience with enhancing customer experience

• Familiarity with sales software (i.e.,salesforce/NetSuite) preferred but not required

• Proficient in the use of Microsoft Office Suite (i.e., MS Word, Excel, Outlook, etc.)

• Excellent written and verbal communication skills

• Capable of working independently with minimal supervision

• Highly organized and effective at time management

• Ability to build rapport with internal/external customers

• Must be able to manage multiple projects and adapt to changing situations

• Adept at problem solving

• Dedicated work ethic

Language Skills:

• Ability to effectively present information and respond to questions from groups of Managers, clients, customers, and the public.

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, percentages.

Reasoning Ability:

• Ability to solve practical problems with a variety of concrete variables in situations where one limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Other Qualifications:

• Flexibility: priorities change very quickly in this position.

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Work Location: Multiple Locations