IC Realtime, LLC will repair or replace, without charge,
any merchandise proved defective in material or
workmanship for a period of one(1) year (three years(3) for
Digital Video Recorders and complete systems) after the date
of shipment.
Exceptions to this warranty are as noted below:
IC Realtime, LLC
assumes no risk and shall be subject to no liability
for damages or loss resulting from the specific use
or application made of the Products. IC Realtime, LLC’s
liability for any claim, whether based on breach of
contract, negligence, infringement of any rights of
any party or product liability, relating to the
Products shall not exceed the price paid by the
Dealer to IC Realtime, LLC for such Products.
In no event
will IC Realtime, LLC be liable for any special, incidental
or consequential damages (including loss of use,
loss of profit and claims of third parties) however
caused, whether by the negligence of IC Realtime, LLC or
otherwise.
IC Realtime, LLC
will warrant all replacement parts and repairs for
90 days from the date of IC Realtime, LLC shipment. All
goods requiring warranty repair require acquiring an authorized RMA number and be sent
freight prepaid to IC Realtime, LLC, 3050 N Andrews Ave EXT,Pompano Beach, FL 33064,. (See separately,
RMA Procedure Instructions)
Repairs made necessary by reason of misuse,
alteration, normal wear, or accident are not covered
under this warranty.
This warranty is void if the product:
-
suffers
scratches, cracks, or other cosmetic damage as a
result of normal wear and tear and/or accident
or abuse;
-
is used with
non-IC Realtime, LLC hardware products or software
not licensed by ICRealtime (including but not
limited to adaptors and power supply sources) or
which are otherwise not compatible;
-
is modified or
tampered;
-
is damaged by
Acts of God, lighting, power surge, misuse,
abuse, negligence, accident, wear and tear,
mishandling, misapplication, intrusion of or
exposure to liquids, or other causes unrelated
to defective materials or workmanship;
-
serial number
is defaced, altered, or removed;
-
is damaged by
programs, data, viruses, or files;
-
is not used in
accordance with the accompanying documentation
and use instructions; or
-
is opened,
disassembled, repaired, modified, or altered by
other than IC Realtime, LLC authorized repair
centers.
The
above warranty provides the Dealer with specific
legal rights. The Dealer may also have additional
rights, which are subject to variation from state to
state.
USA Returns
In order to expedite parts returned to the factory
for repair or credit, please call the factory at
(954) 772-5327 to obtain an RMA authorization
number.
All
merchandise returned for credit may be subject to a
20% restocking and refurbishing charge.
If you need to send goods to IC Realtime, LLC, obtain an RMA number and use the following address:
IC Realtime, LLC
Attention: RMA# _________
3050 N Andrews Ave EXT
Pompano Beach, FL 33064
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